Adding two points to the bottom line is possible by replacing silo thinking with cooperation, visibility, and sustainable processes. In the case at hand, the silo mentality at a manufacturer of durable consumer goods had led to a downward spiral of quality and productivity. Accusations flew in all directions, dampening...
Should-cost Models, Why so Scary?
In the spirit of Halloween, I wanted to discuss the scary side of should-cost models – visibility and accountability. The clarifying discipline of should-cost models brings visibility to the corruption that can be hidden in a products’ cost structure. This visibility can be terrifying to the people who buried problems...


